Create Your Travel LLC — Privacy Policy
Effective Date: 03/01/2026
Introduction: Create Your Travel LLC. (“Company,” “we,” “us,” or “our”), based in Connecticut, is committed to protecting the privacy and security of personal information collected through our website, mobile applications, booking platform, services, and other interactions (collectively, the “Services”). This Privacy Policy explains what information we collect, how we use and share it, your choices and rights, and how we protect your information. By using our Services or providing personal information to us, you agree to the practices described in this Policy.
Scope This Policy applies to personal information collected about consumers who access or use our Services, contact us, make bookings, enroll in layaway plans, become partners or vendors, or otherwise interact with Create Your Travel LLC. It does not apply to information collected by third-party websites or services linked from our Services, except as stated below.
Information We Collect We collect information you provide directly and information automatically collected or obtained from third-party sources. Types of personal information may include:
Contact & identity information: name, email address, phone number, mailing address, date of birth.
Account & login data: username, password, profile details, account preferences.
Payment & financial information: credit/debit card numbers, billing address, bank account details (when you make payments or enroll in layaway plans). Payment information is processed via our payment processors; we do not retain full card data except as permitted by applicable law and payment processor agreements.
Booking & travel information: travel dates, passenger names, passport and visa data, travel preferences, loyalty program numbers, special requests.
Communications: messages, support requests, call recordings, and other correspondence with us.
Usage & device data: IP address, operating system, browser type, device identifiers, pages visited, referral/exit pages, clickstream data, cookies and similar technologies.
Location information: approximate location derived from IP address or device data; precise location only if you grant permission (e.g., mobile app).
Marketing & transactional history: marketing preferences, subscription status, purchase and payment history, refunds, cancellations.
Third-party information: data received from partners, travel providers, referral services, identity verification services, public sources, and social networks (if you choose to connect).
Sensitive data: we generally do not seek to collect sensitive personal data (e.g., racial or health information). If we must collect sensitive data for a specific travel requirement (e.g., medical needs), we will notify you and obtain consent as required by law.
How We Collect Information
Directly from you when you create an account, make bookings, enroll in layaway plans, contact support, complete forms, or participate in promotions.
Automatically through cookies, web beacons, log files, analytics tools, and similar technologies when you use our Services.
From third parties such as travel providers (airlines, hotels, tour operators), payment processors, partners, marketing platforms, identity verification services, and public databases.
How We Use Personal Information We use personal information for business purposes, including to:
Provide, operate, and improve our Services, process bookings and payments, manage layaway plans, issue tickets and travel documents.
Communicate with you about bookings, account activity, payment schedules, updates, support requests, and changes to our Services or policies.
Personalize and tailor content, offers, and recommendations.
Send marketing communications (where permitted) and promotional offers; manage email and SMS preferences.
Prevent, detect, and investigate fraud, abuse, security incidents, and other unlawful activity.
Comply with legal obligations, respond to legal process, and enforce our Terms and other agreements.
Facilitate partner and third-party interactions related to your bookings (e.g., sharing required information with an airline or hotel).
Perform analytics, reporting, audits, and business intelligence.
Recruit, vet, and manage contractors, vendors, and partners (for B2B interactions).
Legal Bases for Processing (where applicable) If you are in a jurisdiction that requires it (e.g., the EU), we rely on one or more lawful bases to process personal data, including:
Contract performance: to fulfill booking, layaway, and service agreements.
Consent: where you have given consent for specific processing (e.g., marketing).
Legitimate interests: for fraud prevention, network security, analytics, and business operations, balanced against your privacy rights.
Legal obligations: to comply with applicable laws and regulatory requests.
Information Sharing and Disclosure We may share personal information with:
Service providers and processors: payment processors, hosting providers, customer support platforms, email and SMS vendors, analytics and advertising providers, and other vendors who help us deliver Services.
Travel providers: airlines, hotels, ground transport, tour operators, travel insurers, and other suppliers necessary to complete reservations and provide travel services.
Partners and affiliates: where you book partner services or opt-in to partner offers.
Business transfers: in connection with mergers, acquisitions, reorganizations, asset sales, or bankruptcy proceedings.
Legal and safety: to comply with legal obligations, respond to subpoenas, court orders, government requests, or prevent fraud, threats, or imminent harm.
With your consent or at your direction.
We require our service providers to protect personal information and limit use to delivering contracted services. Some third parties may be located outside the United States; see “International Transfers” below.
Cookies, Tracking & Advertising We and our partners use cookies, web beacons, and similar technologies to operate our Services, analyze usage, and provide relevant content and advertising. Types of cookies and purposes include:
Strictly necessary: required for site functionality and secure logins.
Performance & analytics: measure site usage and performance (e.g., Google Analytics).
Functionality: remember preferences and personalize content.
Advertising & targeting: deliver relevant ads and measure ad effectiveness.
You can manage cookie preferences through your browser settings and opt-out tools. Note that disabling certain cookies may affect site functionality or your experience.
Data Security We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, misuse, alteration, or destruction. Security measures include access controls, encryption in transit and at rest where appropriate, secure payment processing, monitoring, and staff training.
No security system is perfect. We cannot guarantee absolute security. If a security incident affecting your data occurs, we will take appropriate steps, including notification, as required by law.
Data Retention We retain personal information as long as necessary to provide Services, fulfill contractual and legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes. Retention periods vary by data type and legal requirements. When no longer needed, we delete or de-identify personal information in a secure manner.
Your Rights and Choices Subject to local law, you may have rights regarding your personal information, including:
Access: request confirmation of processing and obtain a copy of the personal information we hold.
Correction: request correction of inaccurate or incomplete information.
Deletion: request deletion of personal information, subject to our legal obligations and legitimate interests.
Restriction: request restriction of certain processing.
Portability: request a copy of your information in a portable, machine-readable format.
Objection: object to processing based on legitimate interests or direct marketing.
Opt-out: withdraw consent for marketing communications and targeted advertising.
To exercise these rights or update preferences, contact us at privacy@yourlayawaytravel.com or use account settings where available. We may require verification of identity before fulfilling requests and may limit or deny requests as permitted by law (e.g., to preserve records required by tax or safety laws).
Marketing Communications We may send promotions and marketing messages if you opt-in or where permitted by law. You may opt out at any time by following unsubscribe instructions in emails, replying STOP for SMS, or updating your account preferences. Even if you opt out, we may send transactional messages about bookings, payments, and account activity.
Children’s Privacy Our Services are not directed to children under 18. We do not knowingly collect personal information from children under 18 without parental consent. If you believe we have collected such information, contact us and we will take steps to delete it.
International Transfers We may transfer and store personal information on servers and with service providers located in the United States and other countries. When transferring data internationally, we use appropriate safeguards (e.g., standard contractual clauses, vendor assessments) as required by applicable law. By using our Services, you consent to such transfers.
Third-Party Services & Links Our Services may contain links or integrations with third-party sites, apps, and plugins (e.g., social networks, payment platforms). These third parties operate under their own privacy policies. We are not responsible for their privacy practices.
Payments & Payment Processors We use third-party payment processors to securely handle payment transactions. These processors collect and store payment information and have their own privacy, security, and compliance obligations. We do not control their processing; please review their policies.
Analytics & Aggregated Data We may aggregate and anonymize personal data for analytics, benchmarking, and product improvement. Aggregated or de-identified data is not considered personal information and may be used for any lawful purpose.
Legal Requests & Safety We may disclose information in response to lawful requests by public authorities (including to meet national security or law enforcement requirements), or to protect our rights, safety, property, or the safety of others. We may also disclose information to prevent fraud or imminent harm.
Business Transfers If our business is sold, merged, or reorganized, personal information may be transferred as part of that transaction. We will notify affected users where required by law.
California & Other Jurisdiction-Specific Rights To the extent applicable under state law (for example, the California Consumer Privacy Act/CCPA), you may have additional rights regarding access, deletion, data portability, and opting out of the sale of personal information. To exercise applicable state rights, please contact privacy@createyourtravelcom and specify your residence and request. We will verify your identity before responding.
How to Contact Us For privacy questions, requests, or concerns, contact: privacy@createyourtravel.com Layaway Travel Co. [1216 Farmington Ave. Suite 202. West Hartoford CT. 06107 USA]
[860.882.7963 ]
Changes to This Policy: We may update this Privacy Policy periodically. Material changes will be posted with an updated “Effective Date.” Continued use of the Services after changes constitutes acceptance of the updated Policy.